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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Hepburn

March 20, 2024

5  out of  5 rating by Claudia Hepburn
"I had a great experience with Christopher Lackey helping me understand my options when looking for a Life Insurance Policy. He was helpful, professional and not pushy. He understood my needs and give great explanations. Great service!"
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Anna Nelson

November 4, 2023

5  out of  5 rating by Anna Nelson
"Paula and her team are responsive and fun to work with. Happy to call her my agent."
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Kyle Bryce

June 29, 2023

5  out of  5 rating by Kyle Bryce
"Worked here for almost four years before moving out of the area last year. Paula is an amazing boss and agent. Her leadership expertise and problem-solving abilities, matched with a true passion for what she does, makes her agency an excellent place to work and do business with. State Farm is the real deal!"
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Chris Rice

June 8, 2023

5  out of  5 rating by Chris Rice
"We’ve had great service from Paula’s office! Questions get answered quickly, callbacks happen when they’re supposed to, and everyone has been friendly and professional whenever we’ve needed to contact them."
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Terryl Asla

June 7, 2023

5  out of  5 rating by Terryl Asla
"Paula and her crew offer incredible service and competitive rates."
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Helena Soomer Lincoln

May 3, 2023

5  out of  5 rating by Helena Soomer Lincoln
"The best of the best!!!"
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McKenzie Mitchell

January 31, 2023

5  out of  5 rating by McKenzie Mitchell
"This team has been incredibly supportive during a tough season of life. They are responsive and have been working so hard for us. Thank you!!"
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Viola

January 30, 2023

5  out of  5 rating by Viola
"I had an issue with an agent continuing to call and email in spite of my not being interested. I left a poor review asking for the harassment to stop. I just got a call from Paula with a very sincere apology and assurance that the agent would be retrained. Thank you Paula for the call, I truly appreciate that you care , even if I'm not a client!"
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Trey Whitson

December 1, 2022

5  out of  5 rating by Trey Whitson
"Shopping around for insurance is a massive pain. I requested a quote online and was immediately contacted by Rowan at Paula's office. Rowan is incredibly kind and knowledgeable and had me taken care of and set up same-day. After working with her, I'm comforted knowing that if something were to happen, they would have my back."
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Andrew Horton

November 21, 2022

5  out of  5 rating by Andrew Horton
"I moved my entire umbrella over to Paula and her team. Life, home, auto and business. The onboarding experience was painless and quick. I learned how my previous carrier(s) weren’t always looking out for my best interest and left me vulnerable. Don’t mess around and end up underinsured. Trust Paula and State Farm to watch over your family and business! Thank you!"
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B R

July 14, 2022

5  out of  5 rating by B R
"I recently switched to this insurance, and the representative named Kyle was very professional and hardworking. He gave me perfect advice and help, and was very honest! I really recommend this insurance office."
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Lance Donahoe

July 14, 2022

5  out of  5 rating by Lance Donahoe
"Very professional insurance office with amazing service. Kyle has been helping me out and has had wonderful service and advice! I really appreciate all his help today!"
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Jackson Halverson

June 25, 2022

5  out of  5 rating by Jackson Halverson
"Great office and excellent customer care! Paula and her team really care about their clients"
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Steven Wander

May 20, 2022

5  out of  5 rating by Steven Wander
"Working with Ryann at this office was an excellent experience and FUN!"
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Anthony James

May 18, 2022

5  out of  5 rating by Anthony James
"We’ve been working with Marinda for such a long time. She is always quick and efficient with helping us on any need! And always so kind. We recommend working her, as we know we wouldn’t want to work with anyone else!"
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Corey Tran

May 16, 2022

5  out of  5 rating by Corey Tran
"Kyle Bryce was an awesome and friendly representative. Great customer service and very knowledgeable about the products. Was very helpful with helping me with getting insurance covered for my son."
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Luanne Kreutzer

May 16, 2022

5  out of  5 rating by Luanne Kreutzer
"Kyle Bryce is one smart guy, and very professional. I always enjoy working with him as he explains things well, and very clearly. Kyle is patient and kind and always listens. He is a pleasure to work with."
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Brooke Nolan

April 15, 2022

5  out of  5 rating by Brooke Nolan
"I’ve been working directly w Kyle for about 2 years now. One of the most honest and respectful people I have ever worked w in insurance! Always willing to help out. And Paula is also one of the most genuinely nice people I’ve met. Highly recommend !"
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Candace Snapp

March 25, 2022

5  out of  5 rating by Candace Snapp
"I'm from the midwest where State Farm agents treat you like family. I'm so happy I found Paula and her team because they have midwest values---which basically means they're kind and they help! Imagine that---an insurance agent who actually helps you when you're going through a tough time?! I had a horrible experience with another State Farm agent's office when I moved to Washington. I didn't choose the agent, they just happened to be in the same town I moved to and my business was transferred to his office based on location. After being being in an accident and frustrated with the agent's office, I asked them what they do besides sell insurance (after they repeatedly told me to call claims for simple things they could've done). They said, "That's all we do. We sell insurance." I'm here to tell all of you PNW people that insurance agents can do A LOT more than sell insurance. They can be there for you when you're worried. They can take stress off your plate when you can't handle any more bad news. They can make the annoying phone calls that you don't have the time and patience to make. They can treat you well. That, my friends, is what Paula and her team does. You'd be remiss not to give her office your business."
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Amanda McCallen

February 25, 2022

5  out of  5 rating by Amanda McCallen
"My husband and I recently joined State Farm and Ryann-Rose has been super helpful throughout the whole process!"
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Winter Foster

January 31, 2022

5  out of  5 rating by Winter Foster
"I recently switched to here with a huge doubt but there was this rep that was very professional and hard working, he made it quick and easy without a hassle. Now I feel confident.(I think his name started with a k)Very much recommend!"
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Ken Knudtson

January 31, 2022

5  out of  5 rating by Ken Knudtson
"Wow saved so much money on my car insurance thanks to Kyle Bryce. 5 out ot 5 recommended"
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braedyn watts

November 30, 2021

5  out of  5 rating by braedyn watts
"Good rates"
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Cody Vail

October 20, 2021

5  out of  5 rating by Cody Vail
"Office is always on top of things!"
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Chris Houseman

October 15, 2021

5  out of  5 rating by Chris Houseman
"Always helpful and always pleasant to work with."